FAQ

I can’t find anything I like in your online listings. Do you have any other properties?
Our online listings present only a portion of the overall listings available for our customers. Please visit our Contact Us page and fill in your criteria for what kind of place you are searching for and we will find the properties to fit your preferences.
ホームページには条件にあった物件が無いのですが、他にはありますか?
ホームページに載せている物件はごく一部です。
ご希望に合う物件をお探ししますので”お問合わせ”フォームに条件を入力して送信して下さい。

Will the apartment be furnished or unfurnished?
We do have furnished apartments for weekly and monthly listings, but regular lease term apartments and houses are unfurnished. Listings with air conditioners included in the rent usually vary depending on the size and type of the apartment/house.
家具は付いていますか?
ウイークリー、マンスリー以外の物件には家具は付いていません。
エアコンは付いている物件と付いていない物件があります。

Are utilities included in the rent?
Utilities are included depending on the type of listing. For example, weekly and monthly apartments usually don`t include utilities. We will help set up gas, electricity, and water utilities for free.
光熱費は家賃に含まれますか?
ウイークリー、マンスリー以外の物件には含まれません。
ガス、電気、水道の利用開始の連絡は無料でお手伝い致します。

Is there internet service in the apartment?
Most weekly and monthly listings do include internet service in the rental rate, but regular long-term contract listings usually do not include internet service. We provide a free service to find the best, affordable Internet service company for our clients.
インターネットのサービスは付いていますか?
一部のウイークリー、マンスリー以外の物件には付いていません。
導入を希望されるお客様には、一番適切なサービスをしてくれるプロバイダー等のご紹介やセットアップのサービスを無料で致します。

What exactly is deposit and key money?
Security deposit (Shikikin 敷金) is usually partially refundable, and is paid to the owner of the listing as insurance to cover any damage beyond normal wear and tear. Key money (Reikin 礼金) is not always a requirement to pay, but when it is it is always non-refundable.
敷金、礼金とはどういったものですか?
【敷金】
家賃の支払い保証の為に家主に預けておくお金の事です。
退去時に明け渡しの部屋の状況により、返金されます。

【礼金】
家主に謝礼として払うお金のことで、退去時に返金はされません。

What exactly is guarantor?
The guarantor holds partial responsibility of the lease contract with the leaser. If the leaser fails to uphold the lease contract, then the guarantor must cover any damages/non-payments. Basically, the guarantor has the same responsibilities as the primary signer of the lease contract.
連帯保証人とは何ですか?
契約者と同等の責任を負わなければいけないのが連帯保証人です。
主には、家賃滞納時には契約者が支払わない場合には連帯保証人が支払う義務があります。

What is guarantor company?
A guarantor company manages the system of payment between tenant and owner. When the tenant is late or fails to pay the rent, the guarantor company covers the rent to uphold the contract, and evicts the tenant if the tenant cannot pay back the rent.
保証会社とは何ですか?
家賃滞納時の為の保険として家主が加入をお願いしている制度です。
入居時に契約者が家賃の50%~100%の費用を負担しなければいけません。

Are pets allowed in the properties?
In general, Fukuoka has very few apartment listings that allow pets. Before you move to Fukuoka, please make sure to let us know in advance to ensure you have a place that allows pets.
ペットは飼えますか?
福岡の賃貸物件にはペットが飼える物件は少ないです。
あらかじめペット飼育可の物件を探すようエージェントにお伝え下さい。

What do I need to do to view the properties?
Please make an appointment by mail or phone, and we can pick you up at the nearest convenient location. You do not have to come to our office for an appointment.
実際に部屋が見たいのですが、どうしたら良いですか?
アポイントを前もってメールか電話でお取り下さい。
ご希望の場所までお迎えに伺います。
わざわざ弊社までおいで頂く必要はありません。

What is term of the contract?
Lease term contracts for weekly listings can range from daily to weekly. Monthly listings lease term contracts are monthly. Regular lease contracts are either one year or two year contracts. If you need to leave for any reason before your contract ends, you can pay the penalty fee to break the regular lease contract.
契約期間は最低何年ですか?
ウイークリー、マンスリーは1日又は1週間から。
ふつうの賃貸物件は1年又は2年です。
契約期間内でも違約金を払えば退去は可能です。

How much is the agent fee?
Our standard for agent commission fee is 50% of one month`s rent plus tax, on rare occasions we have to charge more, but we will fully explain the fee reasoning before the application process. Also, we do not have agent fee listings, please contact us for more information.
仲介手数料はいくらですか?
最高で家賃の1ヶ月分ですが弊社契約の95%は家賃の50%+TAXです。
仲介手数料のかからない物件もありますのでお尋ね下さい。